The hospitals’ workflow requires a lot of deliveries – from supplying medicines, linens, meals, surgical equipment, lab specimens to picking up laundry, dishes, and waste. The hospital facilities are often large buildings and this means that the hospital staff needs to spend a lot of time and energy on the deliveries, instead of spending it on patient care. The problem called for an affordable and safe solution. Aethon has invented an automated robotics solution that is capable of making scheduled and on-demand deliveries and navigating safely in the busy hospital environment. The TUG robots is designed to transport deliveries between all ancillary, support and patient care units, enabling staff to focus their time on patient care rather than deliveries. TUG moves independently around the hospital, it uses wifi connection, can be programmed with building’s plan and architecture and doesn’t require any additional infrastructure. It navigates safely among hospital staff and patients and thanks to fingerprint security system, it is also a safe way to transport drugs and lab specimens. The TUG robot is a complete solution with 24/7 support service. The support team monitors TUGs around the world and is able to take manual control of it if needed. This ensures maximum security and efficiency of the robot.